Delivery Times

We aim to dispatch your order within 2 working days. Most orders are dispatched immediately or the next working day if placed after 2pm. Please note orders placed on weekends after 1pm will be dispatched on Monday. 

UK Deliveries

All of our deliveries are sent 1st Class via Royal Mail and must be signed for. Royal Mail aim to deliver within a 1 day turnaround. All orders are treated as urgent as we want you to enjoy our garments straight away! All UK orders will receive FREE delivery. 

International Deliveries

All our international deliveries are sent via Parcelforce and aim to deliver your order within 2 working days from dispatch. This service is fully tracked and very reliable. All orders over £90 will receive FREE delivery. 

Polite Notice

We try our best to keep to guarantee these times, however there can sometimes be delays during our promotions and around busier periods such as UK bank holidays. 

Exchanges

To exchange an item simply email us on info@sjclothingofficial.co.uk within 14 days of purchase and explain the reason for the exchange. Please send the item back to the PO BOX address with details of what you would like to exchange for. We will dispatch your replacement order once the item is received back and process any outstanding refunds within 3 working days. 

Returns

You can return items that you are not happy with as long as it is within 14 days from delivery. Returns will only be accepted if the items are:

• Unworn, unwashed and in its original condition complete with tags and packaging

• All returns must be sent back to the address below 

Please note that the shipping costs for returning the garments is the responsibility of the customer and is not included in any refunds or exchanges. Once the garments are received back and checked by our quality assurance team, refunds/exchanges will then be processed and you will receive an email to confirm this. 

Returns Address

Returns 
PO BOX 17592
Birmingham
B21 1HY